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Editor´s note: This is a guest post by Josh McAllister, a freelance technology journalist with years of experience in the IT sector.
Live chat is a convenient way for customers to communicate with your company on its website, but offering it requires you to commit one or more employees to answer chat messages. To keep your employees free for higher priority tasks while still providing a chat option for your customers, you can opt for a chatbot. A chatbot is a program that uses natural language processing (NLP) to mimic human responses. It can interact with customers through text or even voice, making chatbots an excellent way to handle high volumes of customer interactions.
What can chatbots handle for your business? They can assist customers who are looking for products, provide resolutions to customer service issues, and provide status updates on orders. Let’s say that a customer is looking for the right sound system for his home theater. A chatbot can ask clarifying questions to determine what features the customer wants, and then suggest a few products.The versatility of chatbots make them a valuable addition to your home electronics business. They can respond to millions of customer messages. Without chatbots, you either can’t accept those messages or your employees need to respond to them. Either way, you’d be leaving money on the table.
Editor´s note: Eileen Burton is a Financial Expert and a Blogger. In her articles, she throws light on the current financial market trends, business world, and ecommerce industry. As an academic writer, she offers his expertise in assignment help UK
The currency has come a long way since its inception as a mainstream form of payment. Earlier people used the barter system to send and receive the payments. It was a form of trade that allowed the two people to exchange the goods. However, it was soon replaced by a more efficient and better currency system that exists even today.
Editor´s note: This is a guest post by Lilibeth Lausin, Marketing Manager of Heroic Search.
Have you ever looked at a shipping membership like Amazon Prime Pantry and wondered how the company is able to profit when they offer such great deals? That’s exactly what you’re about to learn. This is how you can monetize shipping for your eCommerce store and boost revenue.
Editor´s note: This is a guest post by Emily Grunwald, a Full-Stack Marketer. Follow her on EmilyGrunwald.com
In the last decade, the Internet has fundamentally changed how we do business. From a single local market, you can now tap customers all across the world. If Uber – an eight year old company – has a higher valuation than 80% of companies on the S&P 500, it is because of the reach of the internet. The pace of change has been swift and to keep pace, you need to remain on your toes. And 2017 is no different than any other in this regard. There are emerging trends that are changing how we conduct e-commerce especially in the food industry. I’ve shared some of these changes below and how you can keep apace with them.
The general chargeback process exists since the 60s/70s. The chargeback process was created with the aim to protect the buyers’ rights against big companies. However, little by little consumers as well as fraudsters, found a way to utilize this process for their own gains.Today many merchants face a big challenge to manage and to understand this procedure. In this article I would like to introduce the topic, as well as showing some measures to prevent different kinds of chargebacks, without bigger efforts.
Editor´s note: This is a guest post by Abhishek Agarwal, CEO and Co-Founder of MobiCommerce.
Digital currencies are revolutionizing technology, making it easier for consumers to transfer funds across the globe. What’s more, the whole transfer process is instant, secure and doesn’t need the intervention of a middleman (banks/financial institutions). Bitcoin is one of the most common digital currencies that are changing eCommerce. How is it transforming eCommerce? Let’s talk about eCommerce and bitcoin.
Editor´s note: This is a guest post by Avinash Nair is a digital marketer at E2M, India’s premium digital marketing agency.
Building an awesome online store doesn’t have to break your bank account. Especially when starting out, there’s no need to spend thousands of dollars on all the bells and whistles. It’s best to save your money and focus on the essentials to get your e-commerce business off the ground. Regardless of your mission, launching an e-commerce website could very well lead to life-changing profitability. In fact, eMarketer estimates worldwide e-commerce sales to be nearly $2 trillion for 2016.
For every stellar e-commerce website, there are ten bad ones. Let’s examine three important steps to keep in mind when bringing your online store to life:
Editor´s note: This is a guest post by Burc, the CEO at Prisync.com, the competitor price tracking software for e-commerce companies of all sizes from all around the world.
Have you ever compared the customer journey in online vs. offline stores? In an offline store, a customer faces with a bunch of buying stimulant. Every corner of a brick & mortar store is designed to activate shopper’s purchase intentions. The most obvious act is; you can touch, try and feel the product. Eventually, you start feeling of acquiring it whatever it takes. Besides of that, the product placement, smell of store, music, decoration… all these external factors put you in a magical environment. After all these arousals affect, your sensitivity towards high prices becomes more fragile. So, we can say, all these marketing tricks applied in an offline store have somehow identical importance. Find out in this article, what you can learn about pricing from offline stores and how you can adapt it to your online shop.
Cryptocurrencies – a medium of exchange created and stored electronically, using Blockchain technology to control the creation of monetary units and to verify the transfer of funds. This article outlines the potential for digital payment, how it impacts the financial sector, and how the society can benefit from blockchain technology. Read more